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Showing posts from October, 2010

Building Trust at Euclid Chiropractic Clinic (REVISITED)

Here is post from last year.   With the large number of new patients recently, I have interviewed some of them for office quality control.  And, as I was hoping,  we getting similar answers. 

Here is the article (revisited):

Why has our office seen 12,000 visits per year for the last 5 years?  The key is building a successful relationship with our patients through  TRUST.

I have been mentored by two successful doctors, have read a plethora of books and listened to many audio CDs relating to successful people in all professions. I have found this single trait of trust, to be the precedence.

There are several reasons how trust is built before the patient even enters the office. I will share the top four:

In selecting a chiropractic office, most patients in our office are referred to us by a friend, family member, or co-worker who already is a patient. Other patients have commented on the professionalism of our website, FaceBook, Verizon Yellow Pages or Clarke that lead…

Auto Accidents Questions and Answers

You are in an auto accident.
First of all, are you okay? 
Do you need to be taken to a hospital because of bleeding, broken bones or unconsciousness for you or someone else in your vehicle?
Once the short-term “crisis” is under control, then we can deal with the long-term process of healing the body and returning LIFE back to normal.
Here are the most common questions & answers from auto accident patients:
1)  When should I see a Chiropractor?
At our office, we would like to see the patient within the first week of having an accident.  This allows us to the see the patient when there are still heightened injuries and symptoms.  Some positive examination tests will only occur at this time giving validity to the severity of trauma.
2) What are common questions asked by the doctors for auto accident patients?
Has the patient suffered any head injuries?  Some patients can suffer from Post-Concussion Syndrome: having dizziness, headaches, and/or eye pressure days after an accident.  This can…